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2024 Facility Fee Update

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Members,

A note on the 2024 facility fee and upcoming locker room remodeling.

First, a huge thanks for being a MINT fan, we are happy to be celebrating almost 19 years with you. Over the past few years, we have invested heavily in the facility, by replacing the HVAC and building filtration systems, completely updating the reception area, installing new cycle bikes, replacing multiple strength pieces, new flooring and paint throughout, and most importantly investing in the amazing staff that keep MINT the best fitness and wellness experience in DC.  

Second, MINT has been remodeling on an almost continuous basis for over two years now.  Our goal is to always maximize your experience as a member, so we’ve spread out this work to minimize disruptions.  We have just gotten started, we have A LOT more in store over this year and well beyond, and we promise to continue to make our best efforts to stay out of your way!  

IMPORTANT!  Next up are the locker rooms!

  • Both locker rooms will get new saunas!  Each sauna will be closed starting early October until late December.
  • Both Locker rooms will undergo updates between mid-November and late December:
    • The men’s room showers and lockers will be completely replaced and those two areas will be closed during this time.
    • The men’s lavatory area will remain open, and we will make lockers available for use in the main club area, please plan your club visits accordingly during this time.
  • The women’s room will only experience brief disruptions over this time, each of which will be announced at least a week ahead of time.

The 2024 annual facility fee will run in early October as usual.  Please know that this fee covers only a fraction of remodeling work, we are continuously committed to reinvesting in your experience.

As always, thank you for your support of MINT, locally founded and owned since 2005.

Patrick and Melissa John

Founders, Owners, and Operators

MINT’s Enhanced Membership Access System | Next Level Member Access is Coming!

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Updated Aug 20: MINT members will soon enjoy more convenient and more secure access to the club with facial recognition technology. Please see this post for additional FAQs.

We have meticulously researched the best overall solution for our new front door security system. While there may never be a ‘perfect’ answer to security challenges, our upcoming facial recognition system is designed to be streamlined: you walk up, and you walk in; it’s that simple, it even checks you in for the gym/class!  Our chosen security company offers the most robust modern digital security available, serving over 30 million users and over 55,000 commercial and government partners globally. They are a vetted, reputable partner of mindbodyonline, another global organization, and the software we have been using for over 10 years for member and billing information. We are working to possibly provide an alternative access method, which will carry an extra fee and be less convenient.

At MINT, we constantly strive to enhance your experience in every way possible. With this change, our staffing and service levels will remain at the high standards you have come to expect. This system is being implemented in response to recent security issues (noting that we haven’t experienced any issues in months). As we have posted recently, MINT, being an open-access environment, is no exception to issues across DC and most cities, such as ‘smash and grabs’ involving individuals and groups trespassing, ignoring staff, and stealing items that were left unlocked. While there has never been a direct threat to safety within MINT, theft is unacceptable. We have been working closely with the police to address these incidents.  Please remember to lock your personal items in our provided key-free lockers.

We eliminated all third-party guest partnerships, such as ClassPass, earlier this year to maximize members’ value, which was unrelated to any security concerns. Following the recent incidents, we also eliminated all drop-in options, including paid guests, and increased our vetting process for membership trials. FLEXGuest continues: info on that program here.

These changes come with substantial costs for us, including lost revenue, increased expenses, fewer new-member inquiries, and heavier workloads for many staff. However, we are always planning for the long term and know these changes will ultimately benefit everyone and increase the value of being a member. We will continue to work hard for you through all aspects of your experience with us.

We love our community and our city. Theft and trespassing are destructive to physical property and attempt to dismantle our peace of mind and sense of security. We are committed to enhancing the safety and quality of our environment for our members and staff. We believe that implementing these new measures will help us maintain a safe and peaceful experience for everyone. We appreciate your understanding and support as we navigate this transition.

Thank you for being a valued member of the MINT community.

Bresni Maldonado GM at MINT Gym Studio
Bresni Maldonado | MINT General Manager

For more information or further questions, email: Bresni@mintdc.com.

MINT Member “Open House” Week – Aug 11-17

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We are excited to share that from August 11th through August 17th, we will be hosting a MINT Member “Open House” week.

What does that mean? Class access to ALL members, regardless of membership type, will be FREE.

BONUS: Members can register up to 3 guests to join you! You must register them using this form by 8/10/24.

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August 2024 Personal Training Promo – Go Big or Go Small

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MINT_Personal_TrainingStock up on your personal training sessions. We have a deal for everyone – go BIG or go SMALL.

Go Small

10pack in-club 50min (Trainer) –$840

10pack in-club 50min (Master Trainer) – $940

10pack in-club 50min (Advanced Master Trainer) – $1,090

Go Big

50pack in-club 50min (Trainer) – $3,950

50pack in-club 50min (Master Trainer) – $4,450

50pack in-club 50min (Advanced Master Trainer) – $5,200

Important Notice: ACH (credit card fee)

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Effective in May, we are forced to implement an additional $1 to the credit card fee as those charges continue to increase, for a total of $5. We don’t want to charge this fee at all! You can avoid the entire CC upcharge by switching to ACH via this secure form here.  

Your membership remains monthly; we hope to see you for many years.  

Thank you for your business, your commitment, and your part in maintaining this healthy community inside and outside MINT’s walls.

Patrick & Melissa John

Local Founders and Owners

Important Notice Regarding Third-Party Partnerships

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As we continually strive to enhance the MINT experience for our community, we have an important update to share.

After careful consideration and with a commitment to providing the highest quality wellness experience possible, we have made the decision to end our partnerships with all third-party services, including ClassPass. This decision was not made lightly but stems from our dedication to prioritizing the member experience.

For anyone who currently enjoys our facilities through a non-membership platform, we genuinely appreciate your support and participation in our community. However, this shift maximizes the attention, resources, and amenities for each member.

For those of you who are currently using ClassPass or another third-party service and are interested in continuing your fitness journey with us at MINT, we extend a warm invitation to join our community directly. We would love to welcome you as official MINT members and continue supporting you in achieving your health and wellness goals.

If you would like more information on transitioning to a MINT membership, please reach out to us at accounting@mintdc.com. Our team will be more than happy to assist you with any inquiries you may have and guide you through the process of becoming a valued member of the MINT family.

We recognize that change can sometimes be challenging, but we firmly believe that this decision will ultimately lead to a more fulfilling and personalized experience for all MINT members. Thank you for your understanding, patience, and continued support as we evolve and grow together.

At MINT, our mission remains unchanged: to inspire and empower everyone we touch to lead healthier, happier lives. We look forward to continuing this journey with you side by side.

With gratitude,

The MINT Management Team