Club Conduct & Etiquette

Phone & Media Use

• Phone calls, ringing, and sound emissions are not permitted on the gym floor or in studios. Texting is allowed.
• Phones and cameras are strictly prohibited in locker rooms.
• Selfies are permitted; photographing or filming others without their consent is not allowed.

Respectful Behavior

• MINT reserves the right to suspend or terminate membership for conduct that is unsafe, disruptive, or inconsistent with club policies.
• Outside instruction, coaching, or personal training is strictly prohibited. For safety and insurance reasons, only MINT-certified instructors and trainers may provide instruction, coaching, or personal training within the facility.
• Proper workout attire is required. No jeans, sandals, or open-toed shoes while exercising. Shirts and shoes are required at all times in public areas.

Member Access & Security

MINT operates using a secure Gateway entry system.

• Doors are locked 24/7 and accessible only to active members, their accompanied guests, and pre-approved visitors.
• Members must complete a brief registration process to enable access via Face ID and/or the MINT app.
• A digital photo is required for all memberships.
• Memberships are non-transferable.
• Members and guests must exit the club by closing time.
• Members must be at least 18 years of age.
• MINT reserves the right to modify studio access or scheduling as needed for safety, maintenance, or programming.
  

For gym-only visits, the Gateway system automatically checks members in. Class participants must also check in at the front desk.

Gateway FAQs are available here.

Guest Policies

General Guest Access

• Non-member drop-ins without sponsorship are not available.
• First-time visitors may request a complimentary trial.
• Members may sponsor guests for $19 per day unless using FLEXGuest.
• A valid state-issued ID is required for all guests.
• Guests must be 18 or older. Guests aged 16–17 may attend only with a scheduled private session.

When you sponsor a guest:

• You must remain on the premises at all times.
• Your guest must complete registration at each visit.
• Guest access mirrors your membership access.
• Non-MINT staff instruction is prohibited, see Club Conduct & Etiquette
  

To thank you for referrals, when your guest joins MINT, both you and your guest receive a $50 MINT gift card. If you referred someone and haven’t received yours, please click here.

FLEXGuest Program

FLEXGuest allows members to bring unlimited guests.

• One guest per visit
• Guests may be repeat visitors
• Guest access mirrors the sponsoring member’s membership
• $29 per month
• Cancel anytime with 10 days’ notice
• Included with MINT Condition+ Membership. Request to switch here.

Add or cancel FLEXGuest here.

Non-FLEXGuest Members

Members without FLEXGuest may sponsor guests for $19 per visit. All standard guest policies apply.

Photo Policy

We welcome photography and social sharing at MINT. Please be aware:

• By entering the facility, members and guests acknowledge that photography or video may occur during classes or events. Images may be used for marketing or promotional purposes in accordance with the media consent outlined in your membership agreement. Members may request to opt out by contacting management.
• Members should not capture images of others without permission.
• If you do not wish to be photographed, please inform the person taking the photo.

Class & Appointment Policies

Class Registration

• Registration is required for all classes and small group training.
• Late cancellation fee: $5
  • 8-hour window for SELECT classes
  • 2-hour window for all other classes
• No-show fee: $13 (includes late arrivals and cancellations within 5 minutes of start time)

If booking a class for a non-member guest who cannot book directly, you must book yourself twice via desktop. You are responsible for both reservations.

Personal Training, Private Pilates, Cryotherapy & Red Light Therapy

• 24-hour notice required for cancellation or rescheduling
• Late cancellations will be charged
• Active packages will be reduced by one session
• Non-package clients will be charged to the card on file

Appointments can be managed via the MINT app or MindBodyOnline.

Massage Therapy & Physical Therapy

Appointments are not managed by MINT and are subject to their own scheduling and cancellation policies. Please confirm directly with Lindsay Little for Massage Therapy and Dr. Ariele Foster for Physical Therapy.

Fitness Floor Standards

To maintain a safe and welcoming environment:

• Return all equipment after use
• Use only one piece of equipment at a time
• Do not “hold” equipment with personal items
• Share equipment when others are waiting
• No dropping weights
• No chalk
• No shouting or loud grunting
• Clean equipment after use
• No gym bags on the fitness floor
• Water in sealed containers only
• No gum

Class Standards

• Arrive on time; late arrivals may not be admitted
• No phone use in studios
• Keep voices low
• No food or beverages except sealed water
• Return and clean equipment after use
• Wear foot coverings to barefoot classes
• No gym bags in studios
• No gum

Studios may close to general access at any time.

Locker Rooms & Amenities

Locker Rooms

• No phone or camera use
• Day-use lockers only; items left overnight will be removed
• While we encourage members to secure their belongings, MINT is not liable for lost, stolen, or damaged personal property to the extent permitted by law.

Towel Service

Used towels must be placed in designated receptacles.

Locker Rental

• $25 per month when available
• MINT reserves the right to reassign lockers
• Staff may inspect lockers
• MINT property may not be stored in lockers

Membership Changes & Administrative Policies

Membership Changes

Members may request a membership type change (maximum two changes per 12-month period).
Add or remove FLEXGuest here.

Leave of Absence (LOA)

• Leave of Absence is available in month-long blocks on many memberships.

  Pricing Options:

  • Club Membership Base: N/A
  • Club Membership FLEX: up to 2/mo/yr $10/mo
  • MINT Condition: up to 6mo/yr complimentary
  • MINT Wellness: up to 6mo/yr complimentary
• Start date must be at least 15 days from the request
• Not active until confirmed by MINT accounting
• Membership automatically reinstates after LOA
• Cannot use the club as a guest while on LOA
• Accounts may not be canceled while on LOA

Notice requirements:

• ACH billing: 5 days
• Credit card billing: 15 days
• Billing changes: 15 days

Submit LOA form here.

Cancellation

• 15 days’ notice required prior to next billing date
• Cannot cancel while on LOA
• MINT accounting confirms via email
• Current rates may not be available upon return

Submit Cancellation Form here.
Cancel FLEXGuest here.

Personal Training Policies

• 24-hour notice required
• Sessions expire one year from purchase
  Sessions are non-refundable

View trainer bios and rates here.
Personal Training Pre-training Assess MINT Form