From greeting and checking in class members, helping clients purchase services, and refilling our minty water – the Guest Concierge is a pivotal part of our daily operation and client success. This position incorporates top-notch customer service, organization, and logistics.

About YOU:
We are seeking hard-working individuals who are able to carry out the technical components of our studios, as well as provide top-notch guest services and sell the MINT experience, all while maintaining a positive and outgoing attitude. We look for friendly and organized people who have a passion for fitness. Genuine smiles and warm hellos are required!

Responsibilities:

• Greet each and every guest with a warm hello and friendly smile EVERY time
• Practice safety and cleaning protocols
• Share membership options, class packages, and retail items to interested guests
• Set up the studio for each new class
• Ensure a smooth class check-in process
• Be proficient with our software
• Answer phone calls and assist with class registration
• Be a gatekeeper for the facility and all processes
• Maintain studio organization, cleanliness, and tidiness
• Refill MINTy water pitchers
• Engaging all guests proactively – greetings, motivation, and support
• Communicate and exude MINT brand priorities in all that you do
• Work towards team goals in a positive and collaborative manner
• Participate in marketing/social media efforts by taking class “action” photos/video
• Proactively staying on top of laundry needs…it’s never-ending at a gym! This includes collecting full towel hampers, running wash and dry cycles, folding towels and restocking locker rooms.
• Self-motivate to continually assess the club and client needs, meeting and exceeding expectations with logistics and service. There is always work to be done and a client that could use extra support or checking in!
• Be willing to complete all duties assigned by your manager

Skills/Experience:

• Passion for health and wellness while exuding positive energy
• Previous customer service experience required
• Detail oriented and highly organized
• Multi-task in high paced environment
• Collaborative skills and a performance driven team attitude
• Effective communicator, well spoken and mannered
• Friendly, outgoing personality is a must
• Use down time to prepare for busy periods – understand the importance and prioritize this.
• Combination of teamwork, and completely independent solo work is required.
• Ability to bend, reach, stand for long periods and lift/carry equipment a minimum of 25lbs.

Schedule and Compensation:

• Flexibility to work a combination of evenings, weekends and/or holidays.
• Part Time positions.
• Weekly commitments of between 14 – 20 hours per week, with a minimum of 2 shifts a week.
• Our location hours range from 5am-10pm most days of the year!
• $17.50 per hour
• Free classes and club membership.
• We look for a one-year commitment to the position.

Perks:

• Complimentary class and gym access on an appointment or virtual basis
• Progression opportunities in a growing company; we primarily promote from within
• Flexible schedules
• Unique and low-stress work environment
• Work environment that is motivating and supportive of your wellness goals
• Make a real difference in people’s lives!
• Community partner discounts and events
• Wear yoga pants to work

In General:

• Saturdays & Sundays, shifts between 7am-9pm
• Weekdays, daytime, 5am – 5pm
• Weekdays, evenings, 5pm-10pm
• Preference is given to candidates able to work/sub a variety of shifts

To Apply:

• Send a cover letter explaining why you are the right person for this position + resume to Melissa John, MINT Co-Founder and HR Director  (mzjmint@gmail.com).
• Include your specific hours and days of weekly availability.
• Applications without a cover letter will not be considered.
• We require a commitment of between 14 hours and 20 hours per week (two shifts a week ongoing is a minimum requirement – can include subbing).
• Tell us how many hours you are looking to work consistently each week

Looking for a FLEXIBLE SIX-FIGURE fulfilling career that allows you to help people achieve their health and wellness goals? Look no further than MINT! We are currently looking to hire full-time and part-time personal trainers for our talented team of professionals. Pursuing a personal training career at MINT allows you to join a team of top professional trainers and immerse yourself in a supportive, forward-thinking wellness environment and opportunities for paid time off.

Currently, we have ample unserved demand for the right trainers. Over the past few years, we’ve noticed an increase in interest and commitment to personal training from our membership and we’re looking to support our members the best we can – that means bringing YOU on to our team!

Job Qualifications

• Great communication skills and a genuine interest in helping clients achieve a sustainable fitness program.
• Motivation for a growing career with good time management and organizational skills.
• Professional integrity, dependability, and exudes a positive attitude
• BA/BS with a National Training Certification (example: NASM, ACSM, etc.) OR a national training certification and 2 years of experience (plus HS Diploma or GED).

Interested? Send your resume to Melissa John, MINT Co-Founder and HR Director (mzjmint@gmail.com), and we’ll schedule a Zoom interview. We look forward to welcoming you to the team.